Best Customer Survey Software
Send surveys that drive happiness and growth at scale
Send custom, low-friction, automated surveys. Use AI to uncover trends and learnings about your audience. Bring it all together to continually evolve your customer experience.
TEXT MESSAGE SURVEYS
Make it conversational
Send surveys that get a response, not an eye roll. Convenient and conversational, Pulse Surveys give you the ability to collect feedback and listen to VoC via text message — boosting response rates and providing real time insight.
Hard data. Easy learnings.
What to do with all your newfound customer sentiment data? Have Athena AI make it organized and actionable. Identify areas for improvement, stack rank your locations, and turn negative feedback into opportunities for growth with support tickets automatically pushed to the right people.
Transform responses into reviews and referrals
ReviewPlus Surveys is perfectly suited for the next generation of marketing. Because we go a step further, giving you the option to add referral and review requests at the end of every survey. Get Increased review volume, a boosted online reputation, and a steady flow of qualified leads — all driven by your happy customers.
CUSTOMIZE AND AUTOMATE
Survey in seconds, not days
ReviewPlus makes surveys simple. Your teams can easily create custom survey types, segment by audience, automate survey requests based on pre-defined triggers, and send them all through text, email, or messaging apps.
Normalize your feedback
Multi-touch, omnichannel, and normalized, Experience Score is the all-in-one metric for capturing VoC and measuring customer experience. Turn surveys, text, chat, and more into signals to inform how you reach your customers.
Bring it all together
ReviewPlus Surveys provides the in-the-moment insights you need to delight your customers. Our Experience Marketing Platform provides the rest of the tools — helping you attract new leads using happy customers and amplify your growth, automatically.