Plans & Pricing
Not sure what plan is best for you?
ReviewPlus’ pricing is based on the number of locations and your business’ need.
Speak to product specialist to find the right plan for your business. Give us a call at 949-270-1609 or schedule a demo here.
Reviews
for emerging businesses
just getting started
just getting started
$299
per month
Messaging
- Text Customers with Inbox
- Address missed calls with Receptionist
- Meet customers face-to-face with Video chat
- Collaborate with Teams
Listings
- Update business info on 50+ sites
- Manage Google My Business profile
Reviews
- Get new reviews automatically
- Google Direct Reviews
- Monitor reviews from 150+ sites
- Respond to reviews from one place
- Review sharing on social sites
Reporting
- Reviews and ratings over time, by source, by location, by custom hierarchy
- Net promotor score (NPS) for surveys, 3rd party reviews
- Employee leaderboard
- Visitors traffic report
- Download reports in Excel / PDF
MOST POPULAR
ReviewPlus
for established businesses
looking to grow
looking to grow
$399
per month
Messaging
- Text Customers with Inbox
- Address missed calls with Receptionist
- Meet customers face-to-face with Video chat
- Collaborate with Teams
Listings
- Update business info on 50+ sites
- Manage Google My Business profile
Reviews
- Get new reviews automatically
- Google Direct Reviews
- Monitor reviews from 150+ sites
- Respond to reviews from one place
- Review sharing on social sites
Reporting
- Reviews and ratings over time, by source, by location, by custom hierarchy
- Net promotor score (NPS) for surveys, 3rd party reviews
- Employee leaderboard
- Visitors traffic report
- Download reports in Excel / PDF
Webchat
- Get more leads with Webchat
- Chat in real time with Livechat
- Automatically reply with Chatbot
Surveys
- Create surveys for customer, employee, product, brand experience
- Mix and match multiple question types
- Distribute surveys via Email, SMS
- Net Promoter Score (NPS) survey reporting
- Include 3rd party review request within survey
- Reply to survey respondent via email
Ticketing
- Create support tickets from reviews, social mentions, surveys
- Assign tickets to employees, track issue resolution
- Receive email alerts for service ticket creation and updates
- Advanced reporting to track ticket resolution
Insights
- Customer feedback analysis using Natural language processing
- Understand what’s working, what needs attention
- Location analysis - understand relative operational performance
- Create and manage custom categories and subcategories
Competitors
- Competitors performance vs. competitors at brand, location, product level
- Access public review data for all your competitors
- Compare reviews and ratings over time, by source, by category
Social
- Manage posts, reputation, and reporting across locations
- Streamline social publising across Facebook, Instagram, LinkedIn, Youtube, Twitter, and Google
Mobile App
- Create and manage customer database
- Get new reviews - text, image, and video reviews
- Manage reviews, respond to reviews
- Share reviews to social channels and business profile
- View reports of reviews and ratings over time, source and location
Premium Add-Ons
for established businesses
looking to dominate
looking to dominate
A la Carte
per month
Referrals
- Let your customers refer your business
- Send requests in just a few clicks
- Automate and schedule campaigns
- Get new referrals on multiple channels
- Customize requests & landing pages
- Track all requests and shares
- Receive instant notifications
Appointments
- Attract more customers with digital scheduling options and a frictionless appointment booking process
- Reduce no-shows and day-of cancellations with help from automated campaigns, reminders, and 1:1 texting
- Increase visits with automated text and email friendly reminder emails
Payments
- Get paid faster with text to pay and card readers
- Full PCI and HIPAA support
- Accepts payments via Credit, Debit, ACH, Apple, and Google Pay
- Integrates with Quickbooks, Zoho Books and more than 100 other accounting, CRM, and PMS systems
Google Seller Ratings
- Get better ROI on your Google ads with reviews
- Direct integration with Google
- Lower your CPC by improving your ad quality score
- Rank higher in paid results and optimize your marketing budgets
COMPARE PLAN FEATURES
| Reviews | ReviewPlus | Premium Custom Add-Ons | |
|---|---|---|---|
| Messaging | |||
| Unified inbox for 2-way texting |  |
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| Reply to messages from Google My Business & Facebook | |
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| Initiate and archive conversations | |
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| Receive emails alerts and push notifications | |
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| Address missed calls with Receptionist | |
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| Meet customers face-to-face with Video Chat | |
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| Collaborate with Teams | |
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| Reviews | ReviewPlus | Premium Custom Add-Ons | |
| Listings | |||
| Scan how your business appears online | |
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| Update your business listings across 50+ sites | |
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| Share videos, photos, business hours on 50+ sites from one dashboard | |
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| Reviews | ReviewPlus | Premium Custom Add-Ons | |
| Review Monitoring | |||
| Monitor reviews from 250+ sites from one dashboard | |
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| Receive instant or daily review alerts via email or SMS | |
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| Set alerts based on review rating, review source, keywords | |
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| Reviews | ReviewPlus | Premium Custom Add-Ons | |
| Review Generation | |||
| Automatically get new reviews via SMS, MMS, email, website, kiosks, mobile app | |
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| Get new reviews on third party review sites or your own website | |
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| Integration with 1000+ apps, CRMs, PMSs | |
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| Direct Google Reviews - private API integration with Google | |
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| Create and track reviews goal on individual or all review sites | |
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| Reviews | ReviewPlus | Premium Custom Add-Ons | |
| Review Management | |||
| Respond to reviews on third-party sites directly from one dashboard | |
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| Review Response Templates | |
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| Auto-respond to reviews | |
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| Automatically flag reviews with spam or slander | |
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| Bulk review management using review tagging and ticketing | |
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| Tag employees to reviews to manage performance | |
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| Reviews | ReviewPlus | Premium Custom Add-Ons | |
| Review Marketing | |||
| Birdeye business profile showcasing business information, and reviews | |
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| Birdeye business profile ranks on Google search | |
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| Birdeye business profile is included in Google knowledge panel | |
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| Google seller ratings: Display 5-star ratings in Google Adwords campaigns | |
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| Showcase reviews on your business website via iFrame or API | |
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| Auto-share reviews on Facebook and Twitter | |
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| Take video reviews on mobile app, easily share on social media channels | |
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| Reviews | ReviewPlus | Premium Custom Add-Ons | |
| Campaigns | |||
| Create campaigns for reviews, customer experience, surveys, promotions | |
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| Create automated workflows, drip or instant campaigns | |
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| Create custom HTML templates to match your brand and voice | |
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| End-to-end conversion funnel report | |
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| Reviews | ReviewPlus | Premium Custom Add-Ons | |
| Reporting | |||
| Reviews and ratings over time, by source, by location, by custom hierarchy | |
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| Customer satisfaction over time, by location | |
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| Net promotor score (NPS) for surveys, 3rd party reviews | |
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| Employee leaderboard | |
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| Visitors traffic report | |
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| Download reports in Excel / PDF | |
|
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| Reviews | ReviewPlus | Premium Custom Add-Ons | |
| Mobile App | |||
| Create and manage customer database | |
|
|
| Get new reviews - text reviews, image reviews, video reviews | |
|
|
| Manage reviews, respond to reviews | |
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|
| Share reviews to social channels and business profile | |
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|
| View reports of reviews and ratings over time, by source, location | |
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| Reviews | ReviewPlus | Premium Custom Add-Ons | |
| Enterprise Features | |||
| Role-based dashboards at corporate, regional, branch level | |
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| Custom hierarchy and filters - regions, locations, products, employees | |
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| Create your own user experience by integrating Birdeye's REST APIs | |
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| Setup custom user roles & role-based permissions | |
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| Execute bulk operations via UI or excel for 1000s of locations, users | |
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| Reviews | ReviewPlus | Premium Custom Add-Ons | |
| Webchat | |||
| Convert website visitors into customers | |
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| Customized chat window to match your website | |
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| Enable chat for multiple websites and locations | |
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| Chat in real-time with customers while they are on your website | |
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| Automatically respond to frequently asked questions about your business | |
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| Reviews | ReviewPlus | Premium Custom Add-Ons | |
| Surveys | |||
| Create surveys for customer, employee, product, brand experience | |
|
|
| Mix and match multiple question types | |
|
|
| Add advanced skip and display logic to increase question relevance | |
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|
| Distribute surveys via Email, SMS | |
|
|
| Net Promoter Score (NPS) survey reporting | |
|
|
| Include 3rd party review request within survey | |
|
|
| Reply to survey respondent via email | |
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| Convert survey responses into service tickets | |
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| Role-based survey response alerts for locations and teams | |
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| Reviews | ReviewPlus | Premium Custom Add-Ons | |
| Ticketing | |||
| Create support tickets from reviews, social mentions, surveys | |
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|
| Assign tickets to employees, track issue resolution | |
|
|
| Receive email alerts for service ticket creation and updates | |
|
|
| Advanced reporting to track ticket resolution | |
|
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| Reviews | ReviewPlus | Premium Custom Add-Ons | |
| Insights | |||
| Customer feedback analysis using Natural language processsing | |
|
|
| Understand what's working, what needs attention | |
|
|
| Location analysis - understand relative operational performance | |
|
|
| Create and manage custom categories and subcategories | |
|
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| Edit snippets - refine insights based on business priorities | |
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| Download insights as Excel / PDF reports | |
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| Reviews | ReviewPlus | Premium Custom Add-Ons | |
| Competitors | |||
| Benchmark performance vs. competitors at brand, location, product level | |
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| Access public review data for all your competitors | |
|
|
| Compare reviews and ratings over time, by source, by category | |
|
|
| Track brand mentions for your competitors on 30M+ sites | |
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| Competitive insights by theme, source, product | |
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| Reviews | ReviewPlus | Premium Custom Add-Ons | |
| Referrals | |||
| Get new leads by letting your customers refer your business to their friends | |
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| Easily send a request from the Birdeye dashboard or mobile app | |
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| Setup automated campaigns to send or schedule requests | |
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| Customers can choose how they refer your business - Text, Email, Facebook & Messenger | |
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| Customize the referral texts/emails, images, and landing pages | |
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| Track all the requests sent and shared | |
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| Get notified when you receive a lead and engage them instantly | |
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