Plans & Pricing

Not sure what plan is best for you? ReviewPlus’ pricing is based on the number of locations and your business’ need. Speak to product specialist to find the right plan for your business. Give us a call at 949-270-1609 or schedule a demo here.

Reviews

for emerging businesses
just getting started

$299

per month
Messaging
  • Text Customers with Inbox
  • Address missed calls with Receptionist
  • Meet customers face-to-face with Video chat
  • Collaborate with Teams
Listings
  • Update business info on 50+ sites
  • Manage Google My Business profile
Reviews
  • Get new reviews automatically
  • Google Direct Reviews
  • Monitor reviews from 150+ sites
  • Respond to reviews from one place
  • Review sharing on social sites
Reporting
  • Reviews and ratings over time, by source, by location, by custom hierarchy
  • Net promotor score (NPS) for surveys, 3rd party reviews
  • Employee leaderboard
  • Visitors traffic report
  • Download reports in Excel / PDF

MOST POPULAR

ReviewPlus

for established businesses
looking to grow

$399

per month
Messaging
  • Text Customers with Inbox
  • Address missed calls with Receptionist
  • Meet customers face-to-face with Video chat
  • Collaborate with Teams
Listings
  • Update business info on 50+ sites
  • Manage Google My Business profile
Reviews
  • Get new reviews automatically
  • Google Direct Reviews
  • Monitor reviews from 150+ sites
  • Respond to reviews from one place
  • Review sharing on social sites
Reporting
  • Reviews and ratings over time, by source, by location, by custom hierarchy
  • Net promotor score (NPS) for surveys, 3rd party reviews
  • Employee leaderboard
  • Visitors traffic report
  • Download reports in Excel / PDF
Webchat
  • Get more leads with Webchat
  • Chat in real time with Livechat
  • Automatically reply with Chatbot
Surveys
  • Create surveys for customer, employee, product, brand experience
  • Mix and match multiple question types
  • Distribute surveys via Email, SMS
  • Net Promoter Score (NPS) survey reporting
  • Include 3rd party review request within survey
  • Reply to survey respondent via email
Ticketing
  • Create support tickets from reviews, social mentions, surveys
  • Assign tickets to employees, track issue resolution
  • Receive email alerts for service ticket creation and updates
  • Advanced reporting to track ticket resolution
Insights
  • Customer feedback analysis using Natural language processing
  • Understand what’s working, what needs attention
  • Location analysis - understand relative operational performance
  • Create and manage custom categories and subcategories
Competitors
  • Competitors performance vs. competitors at brand, location, product level
  • Access public review data for all your competitors
  • Compare reviews and ratings over time, by source, by category
Social
  • Manage posts, reputation, and reporting across locations
  • Streamline social publising across Facebook, Instagram, LinkedIn, Youtube, Twitter, and Google
Mobile App
  • Create and manage customer database
  • Get new reviews - text, image, and video reviews
  • Manage reviews, respond to reviews
  • Share reviews to social channels and business profile
  • View reports of reviews and ratings over time, source and location

Premium Add-Ons

for established businesses
looking to dominate

A la Carte

per month
Referrals
  • Let your customers refer your business
  • Send requests in just a few clicks
  • Automate and schedule campaigns
  • Get new referrals on multiple channels
  • Customize requests & landing pages
  • Track all requests and shares
  • Receive instant notifications
Appointments
  • Attract more customers with digital scheduling options and a frictionless appointment booking process
  • Reduce no-shows and day-of cancellations with help from automated campaigns, reminders, and 1:1 texting
  • Increase visits with automated text and email friendly reminder emails
Payments
  • Get paid faster with text to pay and card readers
  • Full PCI and HIPAA support
  • Accepts payments via Credit, Debit, ACH, Apple, and Google Pay
  • Integrates with Quickbooks, Zoho Books and more than 100 other accounting, CRM, and PMS systems
Google Seller Ratings
  • Get better ROI on your Google ads with reviews
  • Direct integration with Google
  • Lower your CPC by improving your ad quality score
  • Rank higher in paid results and optimize your marketing budgets
COMPARE PLAN FEATURES
Reviews ReviewPlus Premium Custom Add-Ons
Messaging
Unified inbox for 2-way texting
Reply to messages from Google My Business & Facebook
Initiate and archive conversations
Receive emails alerts and push notifications
Address missed calls with Receptionist
Meet customers face-to-face with Video Chat
Collaborate with Teams
 
Reviews ReviewPlus Premium Custom Add-Ons
Listings
Scan how your business appears online
Update your business listings across 50+ sites
Share videos, photos, business hours on 50+ sites from one dashboard
 
Reviews ReviewPlus Premium Custom Add-Ons
Review Monitoring
Monitor reviews from 250+ sites from one dashboard
Receive instant or daily review alerts via email or SMS
Set alerts based on review rating, review source, keywords
 
Reviews ReviewPlus Premium Custom Add-Ons
Review Generation
Automatically get new reviews via SMS, MMS, email, website, kiosks, mobile app
Get new reviews on third party review sites or your own website
Integration with 1000+ apps, CRMs, PMSs
Direct Google Reviews - private API integration with Google
Create and track reviews goal on individual or all review sites
 
Reviews ReviewPlus Premium Custom Add-Ons
Review Management
Respond to reviews on third-party sites directly from one dashboard
Review Response Templates
Auto-respond to reviews
Automatically flag reviews with spam or slander
Bulk review management using review tagging and ticketing
Tag employees to reviews to manage performance
 
Reviews ReviewPlus Premium Custom Add-Ons
Review Marketing
Birdeye business profile showcasing business information, and reviews
Birdeye business profile ranks on Google search
Birdeye business profile is included in Google knowledge panel
Google seller ratings: Display 5-star ratings in Google Adwords campaigns
Showcase reviews on your business website via iFrame or API
Auto-share reviews on Facebook and Twitter
Take video reviews on mobile app, easily share on social media channels
 
Reviews ReviewPlus Premium Custom Add-Ons
Campaigns
Create campaigns for reviews, customer experience, surveys, promotions
Create automated workflows, drip or instant campaigns
Create custom HTML templates to match your brand and voice
End-to-end conversion funnel report
 
Reviews ReviewPlus Premium Custom Add-Ons
Reporting
Reviews and ratings over time, by source, by location, by custom hierarchy
Customer satisfaction over time, by location
Net promotor score (NPS) for surveys, 3rd party reviews
Employee leaderboard
Visitors traffic report
Download reports in Excel / PDF
 
Reviews ReviewPlus Premium Custom Add-Ons
Mobile App
Create and manage customer database
Get new reviews - text reviews, image reviews, video reviews
Manage reviews, respond to reviews
Share reviews to social channels and business profile
View reports of reviews and ratings over time, by source, location
 
Reviews ReviewPlus Premium Custom Add-Ons
Enterprise Features
Role-based dashboards at corporate, regional, branch level
Custom hierarchy and filters - regions, locations, products, employees
Create your own user experience by integrating Birdeye's REST APIs
Setup custom user roles & role-based permissions
Execute bulk operations via UI or excel for 1000s of locations, users
 
Reviews ReviewPlus Premium Custom Add-Ons
Webchat
Convert website visitors into customers
Customized chat window to match your website
Enable chat for multiple websites and locations
Chat in real-time with customers while they are on your website
Automatically respond to frequently asked questions about your business
 
Reviews ReviewPlus Premium Custom Add-Ons
Surveys
Create surveys for customer, employee, product, brand experience
Mix and match multiple question types
Add advanced skip and display logic to increase question relevance
Distribute surveys via Email, SMS
Net Promoter Score (NPS) survey reporting
Include 3rd party review request within survey
Reply to survey respondent via email
Convert survey responses into service tickets
Role-based survey response alerts for locations and teams
 
Reviews ReviewPlus Premium Custom Add-Ons
Ticketing
Create support tickets from reviews, social mentions, surveys
Assign tickets to employees, track issue resolution
Receive email alerts for service ticket creation and updates
Advanced reporting to track ticket resolution
 
Reviews ReviewPlus Premium Custom Add-Ons
Insights
Customer feedback analysis using Natural language processsing
Understand what's working, what needs attention
Location analysis - understand relative operational performance
Create and manage custom categories and subcategories
Edit snippets - refine insights based on business priorities
Download insights as Excel / PDF reports
 
Reviews ReviewPlus Premium Custom Add-Ons
Competitors
Benchmark performance vs. competitors at brand, location, product level
Access public review data for all your competitors
Compare reviews and ratings over time, by source, by category
Track brand mentions for your competitors on 30M+ sites
Competitive insights by theme, source, product
 
Reviews ReviewPlus Premium Custom Add-Ons
Referrals
Get new leads by letting your customers refer your business to their friends
Easily send a request from the Birdeye dashboard or mobile app
Setup automated campaigns to send or schedule requests
Customers can choose how they refer your business - Text, Email, Facebook & Messenger
Customize the referral texts/emails, images, and landing pages
Track all the requests sent and shared
Get notified when you receive a lead and engage them instantly
 

Not sure which plan is right for you? Contact us or scan your business listings for more information.