Competitive Benchmarking Software
Competitor analysis through customer feedback
Understand where you rank in your industry and leverage competitive insights to get ahead.
Hear every word of your competitors’ customer feedback
Win with competitive benchmarking
Compare sentiment for products and services against industry leaders at a brand, national or local level.
Discover competitor sentiment trends before they do
ReviewPlus proprietary Natural Language Processing (NLP) algorithm, Athena, analyzes your competitors’ reviews from hundreds of review sites and social platforms so you can identify and track trending topics.
Compare performance from every angle
Evaluate your relative performance using the same categories and sub-categories you create for your own business insights, then drill down into specific topics, keywords, and adjectives driving customer sentiment. Zoom in on verbatim snippets and full-text reviews to get the full story.
COMPARE NET PROMOTER SCORE
Competitive NPS insights
Measure your competitors’ Net Promoter Score (NPS) based on customer sentiment from their reviews to learn what their promoters love about their business.