Manage reputation and customer experience at scale

As a Google partner, ReviewPlus has helped over 90,000 businesses manage their digital presence across all locations. Whether you have 10 or 10,000 locations, let us show you what ReviewPlus can do.

Enterprise-grade Customer Experience (CX) and Online Reputation Management (ORM) platform with an omnichannel view


Blaze Pizza engages locally with in-moment customer feedback

“We use ReviewPlus daily to manage our operations. Real-time customer feedback and competitive insights give us the edge we need to sustain high level growth.”

—Jim Mizes, CEO & President, Blaze Pizza


Improve CX and ORM while on autopilot

Receive new review alerts via email or SMS so you don’t miss a word.

With automated responses based on custom rules, you can stay focused on your business, reduce the load on your team and promptly address every incoming positive and negative review in real time.


Listen to the voice of the customer

Our online review monitoring tool displays all your customer feedback from 150+ sites. Manage your team efficiently with role-based dashboards and custom alert settings at the corporate, regional and branch level.


Get reviews quicker with heightened CX

Easily integrate with over 3,000 CRMs and PMSs and automatically send review requests after each sale or appointment.

Start getting more reviews via email and SMS. Personalize requests with your branding and get reviews on the sites that matter most to you.


Dominate online competition with powerful user generated content

Let your customers do the talking to increase trust, social proof, and revenue.

Strengthen SEO, SEM, and social media marketing campaigns by automatically sharing your best reviews to your website, social channels, and SEO-optimized Birdeye profile.


Aspen Dental acquires more patients through automated review collection

Over 4x more Google reviews, and over 2x Facebook reviews

Established solid online reputation for their 500+ private practices

Saw average nationwide rating rise 3.8 to 4.0 stars from over 38,000 reviews


One place to manage all leads and customers

All customer interactions, including social messages, reviews, surveys, webchats and more – come to one unified inbox where you and your team can respond directly.

Seamlessly switch between text, email and video, all within the same unified inbox. Automatically respond to missed calls and assign conversations to the right team to get the right answers every time.


Engage and convert at the start of the customer journey

Create beautiful, easily-found custom pages for every one of your locations or providers, each updated in moments through one API.

Dominate SEO by making it easier for prospects to find you organically. Boost your search rankings on voice assistants, organic searches on Google and local maps.


Improve operations and sustain high level growth

Discover trending topics to fine-tune products, services and operations.

Uncover unique customer and business data across the entire customer journey. Identify and understand your strengths and weaknesses at each location with advanced analytics.


Outperform local and national competition at scale

Know your competitor’s customers better than they do.

Discover insights into your competitors’ reviews and benchmark against regional or direct competition. Identify leading and lagging themes and take swift corrective action on each specific issue for each location.


Provide exceptional CX with actionable insights

Rated as the best survey tool ahead of Google Forms and SurveyMonkey, ReviewPlus surveys help you make better business decisions by collecting feedback on products, services and overall experience.

Double your response rates with 2-way text surveys, and turn responses into actionable insights to identify key drivers of customer happiness and take action to improve customer experience.